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Frequently Asked Questions
QWhich industry sectors are these products mainly applied in?
Our products are widely used in new energy power generation (solar, wind) supporting energy storage, industrial and commercial energy storage, household energy storage, grid peak shaving, and electric vehicle charging stations.
QWhat kind of customization services do you offer?
We provide one-stop customization based on project requirements, including energy storage capacity, application scenarios, and functional needs. This covers scheme design, prototype development, and mass production.
QDo the power stations meet international safety standards?
Yes, our energy storage products have passed multiple international certifications, such as IEC, UL, and CE. They are produced in strict accordance with industry standards to ensure global reliability.
QWhat is the typical lead time for orders?
For standard household systems or small-capacity modules, the delivery period is 2-4 weeks. Large-scale industrial or customized projects may vary depending on complexity and production cycles.
QWhat after-sales technical support is available?
We provide comprehensive technical support, including maintenance guidance, repair services, and technical training. Our team responds promptly to solve operational problems during the product's lifespan.
QHow do I request a formal quotation?
Please provide detailed information regarding your required capacity, application scenario, and order quantity. We will prepare a detailed quotation based on your specific needs.