Frequently Asked Questions
What is the capacity and voltage of this battery pack?
The battery pack features a standard voltage of 48V and a capacity of 20AH, utilizing high-quality LiFePO4 / Li-ion technology.
Can I monitor the battery status remotely?
Yes, the smart BMS supports Bluetooth connectivity, allowing you to read real-time battery data via a dedicated mobile APP or by connecting to a PC.
What communication protocols are supported?
This battery system is highly versatile, supporting Canbus, I2c Bus, RS232, RS485, and Bluetooth communication types.
Is it possible to customize the battery pack?
Yes, we offer customization services for orders of more than 2 pieces to meet your specific requirements for dimensions or capacity.
What is the typical lead time for an order?
The standard production and delivery time is approximately 15 to 20 working days, depending on the customization needs.
What kind of warranty is provided?
We provide a 1-year warranty on our battery packs to ensure reliable performance and peace of mind for our customers.