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Frequently Asked Questions
How can I monitor the real-time status of the battery?
The battery features an intelligent BMS that supports Bluetooth connectivity. You can read all battery data directly on your smartphone via our dedicated APP or connect it to a PC.
What communication protocols are supported?
Our smart battery systems support multiple communication types including Canbus, I2c Bus, RS232, RS485, and Bluetooth for seamless integration with various systems.
Is it possible to customize the battery pack?
Yes, customization services are available for orders as small as 2 pieces, allowing you to tailor the capacity and dimensions to your specific needs.
Can I connect multiple battery packs together?
Yes, the battery packs are multi-functional and support being connected in series to achieve higher voltage requirements.
What is the typical lead time for an order?
The standard production and delivery time is approximately 15-20 working days, depending on the specific customization requirements.
What kind of warranty is provided?
We provide a standard 1-year warranty on our battery packs, supported by a professional technical team for after-sales service.